Southeastern Technical College

Southeastern Technical College
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Vidalia Campus
Library: Room 143, Administration Building, 912-538-3132
Monday & Tuesday: 7:30 a.m. to 9:00 p.m.
Wednesday & Thursday: 7:30 a.m. to 6:00 p.m.
Computer Lab: Room 803, Gillis Building
Monday - Thursday: 7:30 a.m. to 9:00 p.m.

Swainsboro Campus
Room 2301, Instructional Building
Monday - Thursday: 8:00 a.m. to 6:00 p.m.
478-289-2322

All campus libraries are closed between semesters.

Text Us @ 912-388-0343

For more information:

Jane Summey
Director of Library Services
Swainsboro Campus: Monday, Tuesday
Vidalia Campus: Wednesday, Thursday
(912) 538-3209
jsummey@southeasterntech.edu

Leah Dasher
Librarian
Vidalia Campus
(912) 538-3186
ldasher@southeasterntech.edu

Melany Bowen
Assistant Librarian, Evening
Vidalia Campus
(912)538-3132
mbowen@southeasterntech.edu

Cassandra Hall
Assistant Librarian, Day
Swainsboro Campus
(478) 289-2322
chall@southeasterntech.edu

Kaye Wickstrom
Assistant Librarian, Evening
Swainsboro Campus
(478) 289-2322
kwickstrom@southeasterntech.edu

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Computer Information Systems Diploma - Computer Support Specialist

Offered at the Following Campuses

Program Overview

The Computer Information Systems - Computer Support Specialist program is a sequence of courses designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing. Graduates are to be competent in the general areas of humanities or fine arts, social or behavioral sciences, and natural sciences or mathematics, as well as in the technical areas of computer terminology and concepts, program design and development, and computer networking. Program graduates are qualified for employment as computer support specialists.

The standard curriculum for the Computer Support Specialist diploma program is designed for the semester system. Students may enter the diploma program any semester. The Computer Support Specialist diploma program generally takes 5 semesters to complete. To graduate, students must earn a minimum of 57-59 credit hours for the Computer Support Specialist diploma.

Entrance Requirements

  • Submit a completed application;
  • Be at least 16 years of age;
  • Submit official high school transcript or GED transcript;
  • Submit official college transcripts, if applicable;
  • Satisfy Placement Testing requirements.

Course Overview

Contact Minutes
Credit Hours
Curriculum Outline (57 - 59 hours)
General Core Courses (10 hours)

(Prerequisite: None) This course is designed to provide tools to assist students to acquire skills necessary to achieve academic and professional success in their chosen occupational/technical program of study. Topics include:  Getting off to a Good Start, Learning and Personality Styles, Time and Money Management, Study and Test Taking Skills, Stress Management and Wellness, Communication Skills, and Career Exploration.

(Prerequisite: Provisional admission) Emphasizes human relations and professional development in today's rapidly changing world that prepares students for living and working in a complex society. Topics include human relations skills, job acquisition skills and communication, job retention skills, job advancement skills, and professional image skills.
3
2250
(Prerequisite: ENGL 0097 OR Appropriate Placement Test Score AND READ 0097 OR Appropriate Placement Test Score) Emphasizes the development and improvement of written and oral communication abilities. Topics include analysis of writing, applied grammar and writing skills, editing and proofreading skills, research skills, and oral communication skills.
3
2250

(Prerequisites: MATH 0097 OR Appropriate arithmetic placement test score.) Emphasizes the application of basic mathematical skills used in the solution of occupational and technical problems. Topics include fractions, decimals, percents, ratios and proportions, measurement and conversion, geometric concepts, technical applications, and basic statistics.

Occupational Courses (47 - 49 hours)
3
3750
(Prerequisite: Provisional admission) Introduces the fundamental concepts, terminology, and operations necessary to use computers. Emphasis is placed on basic functions and familiarity with computer use. Topics include an introduction to computer terminology, the Windows environment, Internet and email, word processing software, spreadsheet software, database software, and presentation software.
CIST
1001
4
4500
(Prerequisites: None) Provides an overview of information systems, computers and technology. Topics include: Information Systems and Technology Terminology, Computer History, Data Representation, Data Storage Concepts, Fundamentals of Information Processing, Fundamentals of Information Security, Information Technology Ethics, Fundamentals of Hardware Operation, Fundamentals of Networking, Fundamentals of the Internet, Fundamentals of Software Design Concepts, Fundamentals of Software, (System and Application), System Development Methodology, Computer Number Systems conversion (Binary and Hexadecimal), Mobile computing.
(Prerequisites: Program Admission) This course serves to provide students with the knowledge of the fundamentals of computer technology, networking, and security along with the skills required to identify hardware, peripheral, networking, and security components with an introduction to the fundamentals of installing and maintaining computers. Students will develop the skills to identify the basic functionality of the operating system, perform basic troubleshooting techniques, utilize proper safety procedures, and effectively interact with customers and peers. This course is designed to help prepare students for the CompTIA A+ certification examination.

(Prerequisites: CIST 1001) Includes basic database design concepts and solving database retrieval and modification problems using the SQL language. Topics include: database Vocabulary, Relational Database Design, Date retrieval using SQL, Data Modification using SQL, Developing and Using SQL Procedures.

(Prerequisites: None) An introductory course that provides problem solving and programming concepts for those that develop user applications. An emphasis is placed on developing logic, troubleshooting, and using tools to develop solutions. Topics include: problem solving and programming concepts, structured programming, the four logic structures, file processing concepts, and arrays.
(Prerequisites: None) This course provides a broad overview of information security. It covers terminology, history, security systems development and implementation. Student will also cover the legal, ethical, and professional issues in information security.

(Prerequisites: None) IT Analysis, Design, and Project Management will provide a review and application of systems life cycle development methodologies and project management. Topics include: Systems planning, systems analysis, systems design, systems implementation, evaluation, and project management.

XXX
xxx
Occupationally Related Electives (OL)
12
0
Computer Operating Systems Course - Choose One (3 - 4 hours)
3
3750
(Prerequisites: None) Provides an overview of modern operating systems and their use in home and small business environments. Activities will utilize the graphical user interface (GUI) and command line environment (CLI This will include operating system fundamentals; installing, configuring, and upgrading operating systems; managing storage, file systems, hardware and system resources; troubleshooting, diagnostics, and maintenance of operating systems; and networking.
CIST
2411
4
4500
(Prerequisites: Program Admission) Provides the ability to implement, administrator, and troubleshoot Windows Professional Client as a desktop operating system in any network environment.
Choose One (4 hours)
(Prerequisites: Program Admission) Introduces networking technologies and prepares students to take the CompTIA's broad-based, vendor independent networking certification exam, Network +. This course covers a wide range of material about networking, including local area networks, wide area networks, protocols, topologies, transmission media, and security. Focuses on operating network management systems, and implementing the installation of networks. It reviews cabling, connection schemes, the fundamentals of the LAN and WAN technologies, TCP/IP configuration and troubleshooting, remote connectivity, and network maintenance and troubleshooting. Topics include: basic knowledge of networking technology, network media and topologies, network devices, network management, network tools and network security.

(Prerequisites: Program Admission) This course provides students with classroom and laboratory experience in current and emerging network technology. Topics include basic network concepts, basic network device configuration, network protocols and models, network access, Ethernet and access control, end to end communications, IPv4 and IPv6 addressing and subnetting, fundamental application services, security, and network performance.

 

Guided Office Productivity Application Course - Choose One (3 - 4 hours)
(Prerequisites: COMP 1000) This course provides students with knowledge in the following areas: word processing, spreadsheets and presentation software. Word processing topics include creating, customizing, and organizing documents by using formatting and visual content that is appropriate for the information presented. Spreadsheet topics include creating and manipulating data, formatting data and content, creating and modifying formulas, presenting data visually, and collaborating on and securing data. Presentation topics include creating and formatting presentation masters and templates, creating and formatting slide content, working with dynamic visual content, and collaborating on and delivering presentations. This course is designed to help prepare students for the Microsoft Certification tests in Word, Excel and PowerPoint.
(Prerequisites: Program Admission) This course provides students with knowledge in PIM (Personal Information Management) and presentation software. Presentation topics include creating and formatting presentation masters and templates, creating and formatting slide content, working with dynamic visual content, and collaborating on and delivering presentations. Personal information manager topics include e-mail, calendar, task manager, contact manager, note taking, a journal and web browsing.
(Prerequisites: None) This course provides students with knowledge in word processing software. Word processing topics include creating, customizing, and organizing documents by using formatting and visual content that is appropriate for the information presented.
(Prerequisites: None) This course provides students with knowledge in spreadsheet software. Spreadsheet topics include creating and manipulating data, formatting data and content, creating and modifying formulas, presenting data visually, and collaborating on and securing data.
(Prerequisites: None) This course provides a study of databases beginning with introductory topics and progressing through advanced development techniques. Topics include: advanced database concepts, advanced development techniques, data integration concepts, and troubleshooting and supporting databases.